Privacy Policy

Effective Date: 01-01-2025

1. Information We Collect

Smart Tax Mitra gathers several categories of user data:

• Personal Information: Name, date of birth, address, email ID, contact number, Aadhaar number, and PAN details
• Payment Information: Service fee payment details and transaction information (card data not retained)
• Technical Information: IP address, browser type, device information, and website usage data via cookies and analytics

2. How We Use Your Information

Collected data serves these purposes:

• Processing PAN card applications, corrections, and verification
• Communicating application status and updates
• Enhancing website and service functionality
• Ensuring legal compliance and preventing fraud

3. Sharing of Information

Data may be shared with:

• Authorized Intermediaries: NSDL, UTIITSL, and government-authorized entities
• Service Providers: Third-party vendors handling payments, support, and analytics
• Legal Requirements: When mandated by law or authorities

The platform does not sell or rent personal information.

4. Data Security

Technical and organizational safeguards protect personal data from unauthorized access or misuse. However, internet transmission carries inherent risks.

5. Cookies

Cookies enhance functionality and user experience. Users may disable them via browser settings, though some features may be affected.

6. User Rights

Individuals may:

• Access personal data held by the company
• Request corrections or updates
• Opt-out of non-essential communications

Contact support@pansuvidha.com to exercise these rights.

7. Third-Party Links

External links on the site fall outside Smart Tax Mitra's responsibility regarding privacy practices.

8. Changes to This Policy

Updates will be posted with revised effective dates.

9. Contact Us

Email: support@pansuvidha.com
Phone: 8958-895861